Conceptualizing psychological contract theory in the context of digital labor platforms, app workers, gig economy

Psychological contracts are the beliefs, perceptions, and informal obligations between an employer and an employee. Such contracts have long been conceived of as targeting a person, but with the emergence of algorithmic-enabled forms of employment in a gig economy, that is changing. Digital labor platforms act as technological intermediaries that connect customers with service-providing, independent freelancers on demand to carry out short-term tasks.

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