In a new study, participants showed more empathy for an online anthropomorphic artificial intelligence (AI) agent when it seemed to disclose personal information about itself while chatting with the participants. Takahiro Tsumura of The Graduate […]
We all remember 2020. At the grocery store, toilet paper shelves were empty. Cleaning supplies and disinfectants were treasured finds. Rattled consumers, concerned that they would run out of essential items, swiftly stockpiled products until […]
Wendy’s Co. will begin testing an artificial intelligence-powered chatbot next month that will talk to customers and take drive-thru orders, becoming the latest fast-food chain to employ the technology.This post was originally published on this […]
Climate change is increasingly a major consideration for business leaders as they plan for future investment and work to improve their firm’s competitiveness. The private sector, as both a major emitter of greenhouse gases (GHGs) […]
Researchers from University of International Business and Economics, University of Groningen, University of Cologne, and University of Chinese Academy of Sciences published a new Journal of Marketing article that examines the drivers of brand extension […]
There is a growing movement among Gen Z to do away with smartphones and revert back to “less smart” phones like old-school flip and slide phones. Flip phones were popular in the mid-1990s and 2000s, […]
New research suggests that many households could break even on their solar panels investments as early as 2027, as solar electricity becomes a more competitive electricity source, according to scientists at the University of Surrey, […]
Tourists are willing to pay a price premium for a sustainable coastal destination with Blue Flag status, a new study from the University of Portsmouth has found.This post was originally published on this site
People from underrepresented ethnic and racial groups tend to rate poor customer service less negatively than white people do, according to new peer-reviewed research we co-authored.This post was originally published on this site
Almost three billion hectares of farmland is in poor condition worldwide—an area the size of Russia. Biodiversity is in freefall. Extinctions are rising. Wild animal populations have fallen almost 70% since 1970.This post was originally […]
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