Artificial intelligence may well save us time by finding information faster, but it is not always a reliable researcher. It frequently makes unsupported claims that are not backed up by reliable sources. A study by Pranav Narayanan Venkit at Salesforce AI Research and colleagues found that about one-third of the statements made by AI tools like Perplexity, You.com and Microsoft’s Bing Chat were not supported by the sources they provided. For OpenAI’s GPT 4.5, the figure was 47%.
A new study finds AI tools are often unreliable, overconfident and one-sided
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